Whether a business is

• small, medium or large
• just setting up, growing steadily, rapidly expanding or mature
• is unionised or non unionised
• has relatively low levels of experience or has become highly sophisticated

it is certain that some things will need to develop and change in order to keep pace with the demands and progress of the business. Sometimes things need to change radically.
Our approach is about helping you take the right action, in the right way and at the best time regardless of the level of resistance or difficulty.
Not all changes will be welcomed by everybody. We advocate that people respond best to straight talking at an adult to adult level. That’s why our emphasis is on the reason for change, the way change is made and the way people are involved, rather than the change itself.
So whether we help with a specific and relatively small task or a more expansive programme of change, we work with and through management teams to help explore realities, consider options, make decisions and plan a way forward. If required we will also get involved in implementation work.

• We value straight talking, intelligent decision making and commitment to action
• We will not charge for getting to know a customer and understanding what their challenges might be
• We will deliver good value and contain our costs
• We will specifically agree fees in accordance with the work undertaken and where possible in accordance with the results achieved